Generally, a member of the family or buddy will contact me asking for technical assist with their iPhone. Typically, I can remedy the issue or handle the query by speaking them by the required steps. Different occasions, although, I am hard-pressed to repair the problem with out truly seeing or working with the cellphone.
A screen-sharing and remote-control functionality obtainable by FaceTime can surmount that problem. You possibly can draw on the cellphone to point out the opposite particular person the place to go and what to do. If that does not work, you are in a position to assume full management of the opposite cellphone to navigate the display, launch apps, and entry settings simply as if it have been in your individual arms
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This is how this works between two iPhones.
The best way to take management of another person’s iPhone
What you want: Together with your iPhone and the opposite iPhone each working iOS 18 or greater, you can begin a FaceTime name after which remotely entry the opposite cellphone.
First, make sure that each your iPhone and the opposite particular person’s iPhone are working iOS 18 or greater. Go Settings, choose Basic, after which faucet Software program Replace. Enable the most recent replace to obtain and set up.
Subsequent, you may want to begin a FaceTime name. You possibly can name the opposite particular person, or they will name you. When the FaceTime name comes by, the recipient ought to reply it after which faucet Be a part of to affix the decision.
The particular person receiving your assist then must share their display. You are able to do this in one in every of two methods. The opposite particular person can faucet the Share icon on the prime of the display after which choose Share My Display. In any other case, you faucet the Share icon after which choose Ask to Share.
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In response, one other thumbnail display opens up in your iPhone, displaying the display of the opposite particular person’s cellphone. Faucet that thumbnail to see their cellphone in a bigger window. From there, you’ll be able to instruct the particular person on how and the place to entry the display, app, function, or setting for which they need assistance.
If you wish to assist the opposite particular person with out taking management of their cellphone, you’ll be able to faucet on the display to level them in the proper course. Faucet an icon, setting, or different merchandise on the display, and a small circle seems for a second. You would possibly do that to point out the opposite particular person what they should choose.
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Moreover, you’ll be able to draw and even write on the display to extra clearly present them what to do. After you cease drawing on the display, the phrases or traces you drew disappear after a few seconds.
By default, FaceTime shows the display of the opposite cellphone in a zoomed-out mode with a border round it. To zoom in on the display, faucet the magnifier icon within the decrease left. The one limitation right here is that you may’t faucet or draw when in zoomed-in mode. Faucet the magnifier icon once more to zoom again out.
If the particular person has hassle taking the required actions to attempt to repair the issue, you could wish to assume management of the cellphone your self. For this, faucet the icon of a finger choosing a dot within the decrease proper nook. The opposite particular person receives a request for distant management, which they need to choose Enable. The primary time you do that, a notification seems on their display asking in the event that they know you. To permit the distant management, they need to faucet Proceed.
Now you can navigate and use the opposite particular person’s cellphone by tapping, swiping, and navigating. You are in a position to zoom in on a selected display by tapping the magnifier icon, however you then lose management of the cellphone. To zoom out and regain management, faucet the magnifier icon once more.
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After you’ve got hopefully fastened the problem, faucet the distant management icon on the backside to return management of the cellphone to the opposite particular person. To cease the display sharing, the opposite particular person ought to faucet the Share icon on the prime of the display.
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For those who merely wish to finish the FaceTime name, faucet the thumbnail on your personal display. Faucet it once more to see the set of controls on the prime, after which faucet Finish to finish the decision.
